Dubai, UAE, (22, October, 2024) – During the Rental Disputes Center's participation in GITEX Global 2024, its 44th edition, which commenced on October 14 at the Dubai World Trade Center as part of the Dubai Digital Platform, the RDC revealed its most advanced self-service offerings aimed at enhancing digital litigation services.
His Excellency Judge Abdulqader Mousa, Chairman of the Rental Disputes Center, emphasized during this year’s exhibition the importance of GITEX in showcasing the latest technological advancements in artificial intelligence and advanced innovations. He stated: “Through our participation in this global tech exhibition, we aim to highlight the role of modern technology and artificial intelligence in the services we provide at the center. Throughout the event, we shared our experiences in innovation and the application of advanced digital technologies to develop our digital services, in line with Dubai’s vision to become the world’s smartest city.”
Regarding the events and projects showcased during the exhibition, His Excellency added: “This year’s agenda for GITEX is filled with numerous events and advanced technological innovations, where we highlighted the newly designed digital application and the services provided through it, in addition to the digital services available on the RDC’s website. We are also showcasing the self-service for claims related to common property service fees, self-verdict for eviction cases due to non-payment of rent, the rental status report, as well as the virtual judge and virtual court.”
Discussing in detail the advanced digital services exhibited by the center at GITEX 2024, we begin with the newly designed Rental Disputes Center Application (RDC App) for smartphones, which offers judicial probe related to rental disputes and common property for its users. Additionally, the app has activated the ""Register a Petition Order"" service. The center’s website also provides litigation services for users, aimed at facilitating access and applications for digital services.
The Rental Disputes Center also announced, during the exhibition, the self-service feature for claims related to jointly owned property service fees. Management companies in Dubai can submit these claims if property owners fail to pay the fees within 30 days of the due date. Self-execution is managed through the Rental Disputes Center’s system by issuing the enforcement order. The owner is then blocked in both the ""Ejari"" and transactions systems untilpayment is received. If the owner pays through the Rental Disputes Center system, the block is automatically lifted. Additionally, the center highlights the self-judgment service for first instance eviction cases due to non-payment, using artificial intelligence technologies to read and analyze documents for autonomous ruling issuance.
In addition to the projects presented by the Rental Disputes Center at GITEX this year, we mention the Rental status sheet service, which permits landlords or tenants to verify the rental status of the other party prior to entering into a lease agreement. Furthermore, the virtual judge service offers clients free legal advice to help them understand their rights in the rental relationship before they initiate any legal action. Lastly, the center has developed the virtual court, which has revolutionized its judicial approach to resolving rental and common property disputes since its foundation. This service is the first virtual platform to facilitate remote litigation sessions utilizing metaverse technology, allowing for participation without the need for in-person attendance at the center.
Notably, the center’s operational system and its advanced services are aim to fulfill the government’s directives to employ artificial intelligence in the services provided. This transformative development in enhancing litigation procedures and methods at the center is in line with its strategic vision to serve as a global judicial reference for resolving rental and common property disputes. The RDC is dedicated to resolving these issues through a digital and innovative system characterized by efficiency and precision, ultimately promoting sustainability.